AI Isn’t Magic – It’s Middleware (And That’s Good News)

Rob Collie

Founder and CEO Connect with Rob on LinkedIn

Justin Mannhardt

Chief Customer Officer Connect with Justin on LinkedIn

AI Isn’t Magic – It’s Middleware (And That’s Good News)

Large language models aren’t magic. They’re pivot tables for words. That’s the real breakthrough — not a crystal ball, not a robot overlord, but a new way to roll up all the noise in your business into something you can actually use. And that’s why AI belongs in the middle layer. Just like BI gave you visibility across systems, AI is becoming the connective tissue for all the unstructured stuff that never fit neatly in a database.

Sure, every product is rushing to bolt on “AI features,” but those sidebars and pop-ups can only see the data inside their own walls. The real power shows up when you wire AI across the mess — the emails, the docs, the meeting notes, the structured and unstructured side by side. That’s where pivot-table-for-words meets pivot-table-for-numbers, and suddenly you’re not staring at silos. You’re staring at the whole picture.

Rob and Justin cut past the hype to show why AI isn’t the star of the show, it’s the glue in the middle. And that’s good news, because the middle is where business actually gets done. Hit play and hear why the future of AI is less wizardry, more wiring — and why that’s exactly what makes it work.

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